 |
|
 |
Our Returns PolicyThe Rosemary Company stands behind the quality of every product we
sell. Please keep in mind that certain imperfections and variations
are to be expected with all products. We cannot guarantee that manufacturers
will produce exactly the same color tones in all lots, and the manufacturing
process occasionally results in some minor differences. They are usually
of no major consequence and of no real concern to most customers. If, when you receive your order, it is not 100% free from defects in
materials and workmanship, you may return it in new condition and its
original packaging for a prompt credit, exchange, or full refund. Returns
must receive prior authorization, so please call for approval. Allowable
returns for any other reason are subject to a 20% restocking fee. Understandably,
personalized items cannot be accepted for return. All returns or exchanges
must be made within 30 days of receipt. If the shipping cost to us was
more than you were originally charged, actual shipping costs will be
subtracted before crediting your account. We will pay the return shipping
cost if the return is a result of our error. |
|
© 1995 - 2009 The Rosemary
Company. All rights reserved.
Site by FoxWebDesign.com |
